Terms of use

• Nobody signs up to Mawle. Lengliim makes a showroom's first account, for its owner, and the owner adds the rest of the team and gives each person their role.
• An account is for one person. Keep its password to yourself, never let anyone else use your account, and never sign in with someone else's.
• If someone else may know your password, change it on My Account and tell your showroom's owner.
• When someone leaves the showroom, its owner switches their account off.
• To have your account deleted, see Deleting your Mawle account.

Use Mawle for your showroom's work: selling Godrej Interio's products and looking after the customers who ask about them. Never:

• try to open what your account is not given, another showroom's records among them;
• copy the catalogue or its prices out of Mawle, except in what Mawle makes for sending to a customer, such as a quotation, or a product's picture with its price, or a stock sheet for your showroom's own stock;
• overload Mawle, break it, or get round its limits;
• use Mawle for anything unlawful.

Mawle's software, screens and name are Lengliim's. The catalogue's photographs, videos, descriptions and installation guides come from Godrej, apart from some pictures Lengliim made, and are in Mawle for selling Godrej Interio's products.

What you record in Mawle, such as walk-ins, notes on follow-up calls, quotations, orders and designs, is seen by others at your showroom. Messages from Help & feedback, flags on a product's details and reports on installation guides go to Lengliim. Never write or record in Mawle:

• anything abusive, threatening, harassing, hateful or obscene, about anyone, customers and colleagues included;
• a customer's name, number or address, or a person to call's, before they agree to give it, as below, or anything about a customer that following up their visit or delivering their order does not need, such as their religion, caste, politics or health;
• anything you know to be false, or in someone else's name;
• anything that breaks the law or someone else's rights, or a link or file meant to harm a device.

Report anything that breaks these terms, or anyone who does, from Help & feedback in Mawle's account menu, or to mail@lengliim.com. Lengliim reads every report. It may switch off the account of anyone who breaks these terms, and remove what they added; a showroom's owner can switch off any account on their team.

Stock in Mawle is the figure your showroom gives it. It is not your books of account, and Mawle does not change it by itself.

A bill you add is a copy for your showroom, not the record the law asks you to keep. Add only a supplier's bill or challan for goods your showroom received.

• Record a customer's name and mobile number only after reading them Mawle's notice and hearing them agree. When they book an order, their details for delivering it have a notice of their own, and so does a person they name to call at delivery, who hears it themselves, at the showroom or on the phone. The privacy policy quotes all three.
• Use a customer's details only to call or message them about the products they discussed with your showroom, and any quotation for them. Use their details for delivery only to deliver and fit their order, and to call or message them about it, and a person to call's only to call or message them about delivering and fitting that order, and anything to put right after. Never use any of them for anything else. Never give any of them to anyone outside your showroom, but to Godrej when it delivers or installs an order, or an outside carpenter when they install one: then give only what that needs of the order's details for delivery and its person to call's, and only for it.
• When a customer, or a person to call at delivery, asks for their details to be erased, erase them at once on Erase details.

Mawle includes Google Maps features and content: on My Showroom, the showroom's rating and reviews from its Google Maps listing. Use of Google Maps features and content is subject to the then-current versions of the Google Maps End User Additional Terms of Service and the Google Privacy Policy. Breaking them in Mawle breaks these terms too.

Before you send a customer the request for a Google review, ask them whether you may. Then follow Google's rules: ask every customer alike, not only the happy ones, offer nothing for a review, and never press anyone to write one at the showroom.

Lengliim puts the catalogue's products and prices into Mawle from Godrej's price lists and catalogues, and corrects them when it finds a mistake or is told of one: “Report wrong information”, at the foot of a product's page, tells Lengliim. A quotation is your showroom's offer to its customer: check its prices and details before you give it.

• What a showroom pays for Mawle, for which plan and how many accounts, is agreed between the showroom and Lengliim. The catalogue opens only while the showroom's subscription is current.
• Lengliim works to keep Mawle running and its records safe, and keeps backups of them, but cannot promise that Mawle will never be unavailable or wrong.
• Lengliim may change what Mawle does, adding, changing or removing features.
• Mawle is provided as it is. As far as the law allows, Lengliim is not liable for a loss that comes from using Mawle, or from not being able to, a wrong price or a lost sale among them.

Lengliim may change these terms. The terms on this page are the ones that apply, and Lengliim emails showrooms' owners before a change that matters takes effect.

These terms are governed by the laws of India. Questions about them: mail@lengliim.com.